FAQs

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Allergen Info

All products are made in a facility that uses common equiment and may have come in contact with dairy, eggs, flour, peanuts, soy & tree nuts.  Specific products containing allergens are:

 ~ Caramels, Mints, Truffles - dairy

 ~ Peanut Brittle & Clusers - peanuts, specifically Virginia Runner variety

 ~ Toffee - tree nuts, specifically almonds

 ~ Pretzels & occasional cookie, pie, cake & chesecake requests - dairy, eggs, flour, peanuts, soy & tree nuts

 ~ Cinnamon-sugar Pecans (seasonal) - eggs, tree nuts, specifically pecans

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What forms of payment are accepted?

We accept all major credit cards including: Visa, MasterCard, American Express, and Discover; as well as cash and good checks (retail shop only)

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Shipping

We ship via USPS because they can offer the most competitive rates with the fastest delivery.  If you would prefer another shipper (UPS, FedEx), please call for rates.

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Most orders, unless during the busy holiday season ship within 2 - 3 business days.  If there is a delay, we will let you know ASAP in case the delay may impact the reason for your order.

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Can R.G.W. Candy Company customize Sampler Tins or other products for special occasions and/or help with corporate gift giving needs?

Yes, but in order to give this type of special order the attention it deserves and needs, please call us at 309.830.4361 or email us at rgwcandyshop@yahoo.com

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Please note, all orders over $500 requiere a 50% non-refundable deposit.

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